Connect Facebook Messenger

Live

💬 Receive customer Messenger DMs in your UltraPilot inbox, reply with AI-suggested answers, create orders from chat — all in one dashboard.

Before you start

Sign in to UltraPilot
Open your UltraPilot dashboard at ultrapilot.app and click "Sign in with Facebook". You'll be redirected to Facebook's OAuth dialog showing exactly which permissions UltraPilot requests.
- We request: list of Pages you manage, ability to receive + send messages, basic profile info
- We never post on your behalf or read your personal messages
Pick which Pages to connect
After granting permission you'll see every Page you administer. Click "Connect" on the specific Pages you want UltraPilot to manage — your choice, never auto-grant all.
- You can connect multiple Pages to the same UltraPilot tenant
- Disconnect any time from the Channels page — we call Facebook's revoke API too
Verify the webhook is live
UltraPilot automatically subscribes the Page to our webhook so new messages arrive instantly. You'll see a green "Connected" indicator on the Channels page.
- Real-time delivery via Facebook's webhook + UltraPilot SSE pipeline
- Typical end-to-end latency: under 2 seconds from customer send to your inbox
Send a test message
From a different Facebook account, send a message to your connected Page. It should appear in your UltraPilot inbox within ~2 seconds. AI suggestions are generated automatically.

Messenger Use Case (Meta App Review) must be approved for production traffic — we handle that submission for you.
Pages already connected to other Messenger tools (ManyChat, Respond.io) still work, but events may be delivered to both — disconnect old tools to avoid double replies.
Customer 24-hour reply window applies (Meta policy) — for messages outside this window, use a tagged message template.