Connect LINE Official Account

Beta

🟢 Bring your LINE OA into UltraPilot's unified inbox. AI-suggested replies, order creation from chat, tracking back to the same LINE conversation.

Before you start

Create a Messaging API channel in LINE Developers
Log in at developers.line.biz, create a new Provider (if you don't have one), then create a Messaging API channel inside that Provider. Note the Channel ID + Channel Secret + Channel Access Token.
- The Channel Access Token is long-lived (no expiry by default)
- Keep all three secret — never paste into chats or screenshots
Set the webhook URL in LINE Developers
In your Messaging API channel settings, set the webhook URL to https://ultrapilot.app/api/line/webhook and turn on "Use webhook". Disable auto-reply messages and greeting messages (UltraPilot will handle them).
Paste credentials into UltraPilot
Open UltraPilot → Channels → Add Channel → LINE. Paste Channel ID, Channel Secret, and Channel Access Token. UltraPilot will verify the connection.
Test it
Send a message to your LINE OA from a friend's account. It should appear in UltraPilot within ~2 seconds. AI suggestions are generated automatically.

LINE limits free OAs to 500 messages/month — Pro tier ($16/mo) gives 50,000. UltraPilot uses one message per AI reply you send.
If your LINE OA is already on another bot platform, you'll need to remove its webhook before pointing to UltraPilot (LINE only allows one webhook per channel).
Customer phone numbers are NOT shared via LINE — UltraPilot identifies customers by LINE userId (encrypted).